Training Portal & How to Access Support
4 Steps to Success
Follow these steps to make the most of the training & support available here at Ecom Capital. For a full tour, watch the video here.
We have 4 ways to access training & support:
- Complete the eCommerce Accelerator
- Post questions in the Facebook Community Group
- Join the weekly Q&A sessions
- Send us a detailed email at support@ecomcapital.com
We strongly encourage you to raise and discuss concerns in detail through the Q&A Calls and Facebook group. For emails, send them only to the support email address stated above, as we have a dedicated team to assist you with your concerns.
We’ll appreciate your honest feedback and “happiness” meter based on how well we assisted you which you can provide after we closed your email ticket. This can help us to continuously improve our services.